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Shipping & Returns

GENERAL TERMS AND CONDITIONS OF SALE

The following General Terms and Conditions of Sale together with the documents referred to below, including the Privacy Policy and General Terms and Conditions of Use, govern the offer and sale of products on our website, “flapper.it”. Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

The products purchased on flapper.it are sold directly by Flapper s.r.l. (“Flapper” or the “Vendor”), Flapper has its registered office in Italy at Via Larga, n. 6, 20122, Milano (MI), business register number, tax code and VAT number 09318190965.

Our Business Policy
Flapper offers products for sale on flapper.it and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.

“Consumer” shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on flapper.it.

Flapper reserves the right not to process orders received from users who are not “Consumers” and any other order which does not comply with Flapper’s business policy.

These General Terms and Conditions of Sale (together with the documents referred to herein) regulate the offer, transmission and acceptance of purchase orders relating to products on flapper.it between the users of flapper.it and Flapper.

The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on flapper.it through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions. Under no circumstances shall Flapper be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between users of flapper.it and third parties.

How to Execute a Contract with Flapper

To place an order for the purchase of one or more products on flapper.it, you must fill out the online order form and send it electronically to Flapper, following the relevant instructions.

The order form contains a link to these General Terms and Conditions of Sale, and also contains information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs, and references to the terms and conditions for returning purchased products, in accordance with consumer protection legislation.

An order shall be deemed submitted when Flapper receives your order form electronically and the order information has been verified as correct.

Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.

The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order in the Customer Care area.

Before submitting the order form, you will be asked to identify and correct possible input errors.

The submission of orders to Flapper must be in English.

After your order form has been submitted, Flapper will process your order.Flapper may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that Flapper has not carried out your purchase order specifying the reasons thereof. If the products displayed on flapper.it are no longer available at the time of your last access or once Flapper has received your order form, Flapper shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Flapper has received your order.

If the order form has been sent and the price has been paid for items that are no longer available, Flapper will refund the amount paid for those items.

By submitting an order form to Flapper, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with Flapper. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on flapper.it.

By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on flapper.it, through links, including the General Terms and Conditions of Use.